Skills & Development

Benefits of AR/VR in Developing Soft Skills

Did you know that about 67% of HR professionals refuse to extend offers solely because candidates lack the necessary soft skills? Here, we will see the benefits of AR/VR in developing soft skills. Therefore, it should come as no surprise that there is a frenzy of activity in the field of soft skills, with rising interest in new technological applications. Soft skills are more important than ever for employees today, making or breaking the hiring decision. See the benefits of AR/VR and how to use it to develop soft skills.

Soft skills like public speaking, leadership, and communication skills are not something you can learn from a person, but you have to improve them by yourself. New skills must be ingrained for the workforce to remain relevant, concentrating on abilities that cannot be automated. One of the best ways to do it is to develop soft skills. The benefits of AR/VR discussed here confirm that. Find here the benefits of AR/VR in developing soft skills.

Technologies for Augmented Reality (AR) and Virtual Reality (VR) have lately entered the mainstream and moved past the experimental stage. While most people are familiar with AR and VR through consumer-facing programs, they also hold tremendous promise for the field of human resources. Initially, training simulations for technical and hands-on positions in sectors like Manufacturing, Logistics, and Transportation were the only HR use cases for AR and VR. But now that soft skills training is urgently needed, AR and VR can also play a game-changing role in soft skills training programs. Organizations need to reconsider their approach to soft-skills training. And candidates should also use AR/VR to improve their soft skills. In this article, we will know how you can get benefits from AR/VR in developing soft skills.

Content List

  • Can Benefits of AR/VR Assist in Soft Skills Training
  • 6+ Benefits of Using AR/VR for Soft Skills Training
    •  AR/ VR Can Help You Improve Your Communication Skills
    • AR/VR Can Help to Improve Public Speaking Skills
    • AR/VR Can Help to Boost Active Listening Skills
    • AR/ VR Helps With Data Collection & Performance Monitoring 
    • AR/VR Can Help With Demand-Driven Repetition
    • AR/ VR Can Help Boost Confidence
  • Top Uses of VR in Soft Skills Training

Can Benefits of AR and VR Assist in Soft Skills Training?

Employers worldwide have traditionally favored AR and VR for practical training. For instance, in the hotel sector, it may instruct service personnel on how to carry out their tasks correctly. These, however, fall under the category of hard skills, and only recently have AR and VR shown themselves to be useful teaching tools for soft skills. Through engaging, realistic training scenarios that learners will remember, VR can change your current soft skills training. VR and AR are so useful because they provide users a world that they’ve never seen and experienced before. But actually, how AR and VR can assist in soft skills training and do they really assist in soft skills training? To know this, you have to read this complete article.

6+ Benefits of Using AR/VR for Soft Skills Training

There are many advantages of augmented reality and virtual reality. From these below benefits you can understand how AR/VR can help you to improve soft skills:

1.  AR/VR Can Help You to Improve Communication Skills

While talking about soft skills, communication skills are most important for anyone. But still, lack of communication between employees is a serious problem with businesses. Nowadays, people rely on remote communication rather than face-to-face interaction. And lack of communication between clients and coworkers can cause damage to businesses. So to improve communication skills, employees can use VR’s practical communication device. Virtual reality work environments can simulate real-world scenarios that can only be resolved through excellent communication. VR/AR creates an environment where you can easily improve your communication skills without hesitation or shyness. Communication skills and skills like public speaking and active listening can be improved too.

2. AR/VR Can Help to Improve Public Speaking Skills

Millions of people can’t speak even a word in front of a crowd. People hesitate to do that when it comes to presenting something or discussing a topic. But AR/VR can help you in this situation. You can practice public speaking in a realistic setting with VR. For instance, you might give a presentation in front of hundreds of people in a sizable conference room by donning a VR headset. From the comfort of your own home, it offers a practical way to imitate the anxiety and exhilaration of giving a genuine speech. You can learn more about how you can completely improve your public speaking skills through this article.

3. AR/VR Can Help to Boost Active Listening Skills

Active listening is the most underrated soft skill nowadays. But active listening helps you to improve your knowledge and understand the client’s point of view. Virtual Reality active listening training courses are the best ways to boost these skills. Meetings run more smoothly and productively when participants can communicate respectfully, and for this excellent active listening skills are necessary. Virtual reality is the place where your imagination meets with technology. So you can experience a new way of listening through VR/AR.

4. AR/VR Can Help to Focus on Learning 

Today’s employees and even students are frequently impatient, preoccupied, and overloaded. Smartphones are the main source of interruption and distraction, and many students will not watch a video all the way through because of distractions. Users are substantially less distracted when learning using VR/AR. Simulations and immersive experiences control the wearer’s vision and attention in a VR headset. There aren’t any distractions or ways to multitask. According to our research, employees who received VR training were up to four times more attentive during training than their E-learning counterparts and 1.5 times more attentive than their classroom counterparts. Immersed in a VR experience, learners typically retain more information and achieve higher results.

5. Data Collection & Performance Monitoring

With VR/AR, users and managers can gather behavioral data in a way that has never been done before, giving them systematic, objective, and incredibly original insights on performance. While developing your soft skills it’s important to keep a track on your improvements. Managers may assess and evaluate progress made, which helps to discover areas that require improvement and helps to justify ROI.

6. Demand-Driven Repetition  

Users can practice soft skills using AR and VR anytime and from any location. Additionally, according to the study, employees repeat the VR training scenarios over a period of months, which improves knowledge retention and aids in overcoming the Forgetting Curve. Users who learn soft skill scenarios repeatedly become more accustomed to them and are better equipped to handle similar situations in the real world. Users can experience learning through VR/AR. With VR, training moves from being passive to being active with fresh challenges and experiences.

7. AR/VR Can Help to Boost Confidence 

Confidence is an essential component of success when developing soft skills. People frequently wish they could practice managing challenging situations in a secure setting, such as having to deliver unfavorable feedback to an employee. AR & VR-based training boosts confidence and improves the capacity to really apply the lessons learned on the job since it allows practice in an immersive, low-stress setting. A 40% improvement over classroom and a 35% improvement over E-learning training, learners trained with VR were really up to 275% more confident to act on what they learnt following training

Top uses of VR in Soft Skills Training(examples) 

Virtual reality is the future of learning because there are a number of uses of this. While some people are struggling to improve their soft skills, companies are conducting soft skills training programs for their employees by using VR. More than two thirds of respondents to a survey of more than 300 learning and development leaders from across the industry using the mursion (VR tool) said they had previously established or planned to deploy a VR training program for soft skills. A study of 2021 found that employees who completed VR programs to improve soft skills were up to four times faster than in-person training and 1.5 times faster than e-learning programs, in large part because the immersive experience made it easier for learners to stay focused. Here you can see some examples of top uses of vr in skill training:

1. Sprouts – Culture & New Hire Onboarding

For new hires to see the six Sprouts values in action, the company built an immersive learning platform. Through total immersion in Virtual Reality soft skills training, learners develop a “customer-first” approach easily.

2. Strivr: Customer Service With Verizon 

Verizon created this customer service training to aid its contact center staff in better handling irate and hostile calls. During the VR training, the soft skills that are emphasized include developing empathy, de-escalating emotionally charged calls, and conflict resolution. The organization was able to assess and evaluate the linguistic fluency of its workers in addressing challenging situations by using immersive virtual scenarios. The ability to gauge trainees’ degrees of comfort and tension provides a helpful foundation for developing their customer service skills. 

3. Walmart – Diversity And Inclusion Training 

Walmart uses immersive learning to teach managers and staff in soft skills to address these issues. First, they are put into a situation in which a coworker or employee acts in an exclusive manner. Then they engage in a face-to-face interaction with that individual to discuss why that behavior doesn’t align with Walmart’s values and how the employee can become aware of and overcome their biases going forward.

4. VirtualSpeech: presentation skills with Vodafone

The evaluation of successful results is a crucial component of training. This VR public speaking example from VirtualSpeech uses measurable feedback from AI to assess and track student performance. With training partner VirtualSpeech, Vodafone wanted to give their staff training in excellent presentation skills and make the training memorable. 


Knowing the importance of soft skills and the advantages of augmented reality and virtual reality, companies are using VR/AR technology to boost their employee’s soft skills. VR & AR are the future of learning and if you want to develop your soft skills in less time with great outcomes then you should definitely choose to use AR/VR. Companies can even conduct AR/VR training for employees to develop their soft skills. 


1. Are AR & VR cost effective?

Although VR may initially cost more than conventional learning and teaching technologies, its long-term benefits cannot be ignored . The expense of flying thousands of employees anywhere in the world can be reduced significantly by using VR to deliver a brand message. So yeah, VR is cost effective, and AR is even less expensive than VR.

2. Which is better? AR or VR?

AR enhances reality through smartphones and tablets, but a new reality is created through VR headsets. When it comes to discrete, technical issues, Augmented Reality is preferable to Virtual Reality. Although both VR and AR training, the long-term ROI is worthwhile.

3. What is the difference between AR & VR?

The difference between AR & VR can be understood through these points:

  • While VR is entirely virtual, AR uses a real-world environment. 
  • While VR users are under the system’s supervision, AR users have control over their presence in the actual world. 
  • AR is accessible via smartphone, so it doesn’t require vr handset., but VR requires the use of a headgear device (VR handset). 
  • While VR only improves a fictional reality, AR improves virtual and actual worlds.

Related Blog: Are AR/VR The Future of Learning Experiences?

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